Problems uploading images (or attchments)?

Discussion in 'Announcements' started by FriscoCharlie, Dec 8, 2013.

  1. FriscoCharlie

    FriscoCharlie Administrator Staff Member Administrator Frisco.org Supporter

    Several users have had recent problems uploading attachments and pictures. Some users have given me their passwords to log in as them and try it from my end. So far, I have been successful each time.

    This would seem to indicate that the problem is on the user's end (and probably cookie based).

    I suggest logging in and out (maybe deleting cookies) and trying again. If you cannot upload images and have not reported this to me, please do so.

    Charlie
     
  2. timothy_cannon

    timothy_cannon Member Frisco.org Supporter

    Still no luck.
     
  3. timothy_cannon

    timothy_cannon Member Frisco.org Supporter

    Can't change my avatar either........
     
  4. FriscoCharlie

    FriscoCharlie Administrator Staff Member Administrator Frisco.org Supporter

    Tim,

    If you are willing, PM me your password and I will try as you.

    Charlie
     
  5. timothy_cannon

    timothy_cannon Member Frisco.org Supporter

    Let me log out first. Sent PM
     
  6. timothy_cannon

    timothy_cannon Member Frisco.org Supporter

    Charlie testing using Karl's image.
     

    Attached Files:

  7. FriscoCharlie

    FriscoCharlie Administrator Staff Member Administrator Frisco.org Supporter

    Tim,

    You were not using the enhanced editor. That may have been your issue. Otherwise, it works fine for me logging in as you.

    Charlie
     
  8. timothy_cannon

    timothy_cannon Member Frisco.org Supporter

    It works!
     

    Attached Files:

  9. Karl

    Karl 2008 Engineer of the Year Frisco.org Supporter

    This is Charlie playing the role of Karl on today's program...

    frisco_bridge_tulsa_2.JPG frisco_bridge_tulsa.JPG frisco_bridge_postcard_muskogee_ok.jpg frisco_bridge_miami_ok.JPG cape_giradeau2.jpg cape_giradeau.jpg a_bit_of_the_ozarks.JPG
     
  10. FriscoCharlie

    FriscoCharlie Administrator Staff Member Administrator Frisco.org Supporter

    Karl,

    Everything works like a champ for me. I wish I knew which way to turn on your issue.

    Charlie
     
  11. HWB

    HWB FRISCO.org Supporter

    Charlie testing...

    a_bit_of_the_ozarks.JPG cape_giradeau.jpg cape_giradeau2.jpg frisco_bridge_miami_ok.JPG frisco_bridge_postcard_muskogee_ok.jpg
     
  12. FriscoCharlie

    FriscoCharlie Administrator Staff Member Administrator Frisco.org Supporter

    Testing as HWB, no problems from my end.

    Charlie
     
  13. klrwhizkid

    klrwhizkid Administrator Staff Member Administrator Frisco.org Supporter

    Charlie, I like that two of your test images are near and dear to my heart...
     
  14. pbender

    pbender Member Frisco.org Supporter

    Charlie,

    There is definitely an issue here with the website.

    I cannot upload from my Linux box using either Firefox or Google Chrome
    I cannot upload from my Mac using either Safari or Firefox.

    The real question is how are you posting the attachments. The fact that you can use your web-browser
    to post with other people's login information just proves that your configuration works, it doesn't tell any
    of us having trouble how to fix the issue, and this may not be an issue we can fix with either browser
    settings or profile settings.

    If you want me to try something else (and I have no access to windows machines, so that
    is out of the question) I will ( and No, you cannot have my password to log in (sorry, sending
    passwords to others is a big security no no)).

    Paul
     
  15. klrwhizkid

    klrwhizkid Administrator Staff Member Administrator Frisco.org Supporter

    This is a test from Firefox. I noticed when using Firefox, the Manage Attachments dialog box opened behind the original window that I am working in. Is it possible that the same happens for everyone else and they don't notice that another window has opened in the background?
     

    Attached Files:

  16. WindsorSpring

    WindsorSpring Member

    0723 Making the best of it.JPG

    Windows 7 Professional 32 bit machine using Firefox.
    The manage attachments window popped up, then disappeared behind the main Firefox window. On my desktop, it shows up as a "ghost" behind the main Firefox icon on the Taskbar.

    George
     
    Last edited by a moderator: Dec 17, 2013
  17. WindsorSpring

    WindsorSpring Member

    Taskbar.jpg

    See the post below. Here is a picture of the taskbar on my machine.
    The red line shows the ghost icon behind the Firefox icon that indicates the "Manage Attachments" window has indeed sprung up, but hid itself behind the main Firefox window.

    At least this is how Firefox on Windows 7 does it. Obviously other systems and browsers will behave differently, but the advice is to look around for "strange things." :)
     
  18. pbender

    pbender Member Frisco.org Supporter

    In order to upload a new attachment, you have to use the add button at the top of the manage attachments window to get to the upload dialog. All that works fine. I can select the files I want to upload using the browse button, but when I select the upload button, the actual upload fails ( and I have tried both the basic and advanced uploaders ).

    Because the upload fails, there is no way to attach the file to a message, since you ave to select it from the list of uploaded files.

    So this has nothing to do with the windows, only the upload process itself.

    Paul
     
  19. klrwhizkid

    klrwhizkid Administrator Staff Member Administrator Frisco.org Supporter

    I don't know if the script is run on Java, but for curiosity sake, what version of Java is running on your computer, Paul?
     
  20. pbender

    pbender Member Frisco.org Supporter

    On the Linux machine:

    Code:
    bash-4.2$ java -version
    java version "1.7.0_40"
    OpenJDK Runtime Environment (fedora-2.4.2.4.fc18-x86_64 u40-b60)
    OpenJDK 64-Bit Server VM (build 24.0-b56, mixed mode)
    
    I'll have to check the Mac later, but it should be running the latest version available.

    Paul
     

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