HELP! Site is logging out automatically

Discussion in 'Support' started by Mark Poley, Nov 4, 2022.

  1. Mark Poley

    Mark Poley Member

    For the last couple of days, the site logs me out each time I leave the site. I have always checked the box to stay logged in, but for some reason it is now logging me out each time I leave the site.
    Thank You, Mark
     
  2. klrwhizkid

    klrwhizkid Administrator Staff Member Administrator Frisco.org Supporter

    Have you closed your browser and rebooted the computer?
     
  3. rjthomas909

    rjthomas909 Member Frisco.org Supporter

    I have this issue when my browser installs an update. I usually have to restart the browser, but as Keith says, close it down and reboot.
     
  4. Mark Poley

    Mark Poley Member

    Thank you for the replies. I rebooted the computer and it is still logging me out. I am on several other web forums and this is the only one doing this.
    Thanks Mark
     
  5. klrwhizkid

    klrwhizkid Administrator Staff Member Administrator Frisco.org Supporter

    If your browser restricts cookies, it is possible that the persistence to remain logged in may be cleared when you close your browser.
    OR
    If your browser is set not to remember history, you may have an issue.
     
  6. Mark Poley

    Mark Poley Member

    I'm not sure what is going on. I only started having this problem a couple of days ago and it is only this forum. I use Microsoft Edge, maybe it updated and is causing the problem.
    Thanks, Mark
     
  7. yardmaster

    yardmaster Administrator Staff Member Administrator Frisco.org Supporter

    An untested hypothesis, here, but maybe try clearing out cached images and/or history? For our corporate learning management system that uses a 3rd-party SaaS solution, when it seems to be acting up on an individual end-user level, clearing out cached files/images seems to do the trick most of the time.

    Using a phrase that I think I've seen Don Wirth use on this site, we might need to upgrade the operating system of the steam-powered veeblefetzer.
     
  8. Mark Poley

    Mark Poley Member

    Thank you for the reply. I cleared the browsing history and the cookies and the site is staying logged in when I exit.
    Thanks again for the help, Mark
     

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